Shipping policy

 

___________________________________________________________________________________________

 

We work hard to give our customers the best shipping choices. We make sure your orders arrive on time and safely.

Please review our shipping policy below:

 

 

Free Shipping

 

We are pleased to offer free shipping for orders over USD$90. To qualify for free shipping:

 

  • Your order total of USD$90 or more (after discounts, if applicable).
  • Free shipping will be automatically applied at checkout.

 

 

Shipping Rates

 

For orders under USD$90 or places without free shipping, rates will change. They depend on your location and order size. Customers can view the exact shipping cost by entering their address during the checkout process.

 

 

Estimated Delivery Times

 

  • Standard Shipping: between 5-18 business days (varies by location & country).
  • Express Shipping: 3-8 business days (availability and rates depend on destination).

 

Please note: Delivery times are estimates. They may change due to customs clearance, weekends, and public holidays like Lunar New Year, Christmas, and New Year. Other unexpected delays can also affect delivery.

 

The warehouses need 1 to 2 business days to process orders. Most orders are shipped within this time. Tracking may take 24 to 48 hours after shipment to show updates online.

 

 

Addressing an Overseas Military Mail Mailpiece

 

To properly address a mailpiece, we need the following information :

 

-Name of the recipient (rank/grade/rating is optional),

  • The PSC (Postal Service Center)
  • CMR (Community Mail Room)
  • UMR (Unit Mail Room)
  • RPO (Regional Post Office)
  • APO (Army Post Office)
  • OMDC (Official Mail Distribution Center)

These are different types of mail facilities.

You do not need to include the specific military unit, like "1/20 24th Infantry," that the recipient belongs to.

For FPO addresses on a United States Navy or Coast Guard ship, use the ship's name and hull number. For example, write "USS Cochrane (DDG-21)" instead of a PSC number.

-If applicable, the recipient's Military Post Office Box number.

  • Do not include the street address of the embassy.
  • Do not include the recipient's job title, such as "Ambassador John Adams," for the DPO address. This can lead to processing errors.

-The APO and "state" designator (AA, AP, AE),

Please do not use the state of the distribution hub (FL, CA, NY). This may delay package processing.

-The correct ZIP Code for the unit, preferably the ZIP+4

 

For instance, here is a sample APO Address :

GEN Omar Bradley
PSC 1234, Box 12345
APO AE 09204-1234

 

For a FPO :

CAPT John Paul Jones
USS Cochrane (DDG-21)
FPO AP 96543-1234

 

For a DPO :

John Adams
Unit 8400, Box 0000
DPO, AE, 09498-0048

 

Order Tracking

 

Once your order is processed and shipped, you will get a confirmation email. This email will include a tracking number to check the delivery progress.


 

Important Notes

 

  • We ship to most countries worldwide. However, please ensure your shipping address is correct at checkout.
  • Customs and import duties may apply for international orders, depending on your country’s policies.
  • Courier delays in sending goods are out of our control. This is due to several small obstacles we cannot manage. We will provide the latest updates to our customers. Some items that have been processed cannot be modified.

 

 

Thank you for shopping with us!